Support

RSA Worldwide Customer Support Centers provide RSA customers with world-class support services, providing the technical expertise that helps keep enterprise networks secure and user communities productive. Our goal is to connect our customers to a Technical Support Engineer (TSE) as quickly as possible for calls at all severity levels.



RSA Customer Support Strategy
RSA Customer Support organization’s approach to providing world-class telephone support services
Support Plans & Options
Through RSA support programs you’ll have the coverage you need to help mitigate risk and maximize the long-term value of your security solution.
Contacting Support
Customer support center locations, hours and phone numbers
Find Your Serial Number
How to find the RSA product serial number
Request a Software Upgrade
Upgrades are available free of charge for products covered by an active Support Contract
License Activation & End-user Registration
Maintenance Registration
To activate a maintenance contract purchased through a reseller, please complete this form
Warranty and Replacement Parts
information for RSA Warranty and Replacement Parts.